Contact Us

Who this form is for

This contact form is for readers of this website who have questions, corrections or feedback about the editorial content published here. Anyone looking for help with a gambling-related problem, or anyone seeking to resolve a dispute with an operator, should use the dedicated channels described below instead.

Language and replies

The editorial team reads and replies in English. Messages sent in other languages may take longer to be understood, and the team cannot guarantee a full reply in any language other than English. Keep the message concise and specific, and the team will respond as promptly as its workload allows.

What never to send

This form is not a secure channel. Never send financial details, bank or card numbers, passwords, login credentials, or scans of identity documents through it. The team has no way to protect such information once it leaves your device, and no legitimate operator or reviewer will ever ask for these items via a website contact form. If any message received through this form requests such data, treat it as suspicious and do not comply.

For the same reason, do not use this form to report a problem that involves your account, your balance, or a transaction with any casino. Those matters belong with the operator’s own customer support, which has the systems and the authority to handle them. This website cannot access, alter or retrieve anything on your behalf.

Where to seek help with gambling

Readers who are struggling with gambling, or who are worried about someone else’s gambling, should not wait for a reply from this form. Turn instead to a recognised gambling-support organisation, where trained advisers can offer immediate and confidential assistance. Many such services operate around the clock and are free to contact.

Support organisations can also explain how self-exclusion works and how to set it up with individual operators. This website is not a counselling service, and its editorial team is not qualified to give personal advice on gambling-related harm. The responsible course of action is to reach a specialist organisation directly.

Remember that gambling is restricted to adults aged eighteen and over, and that help is available to anyone whose gambling has become a problem.